CRM Software Development

A CRM shaped around your sales process, not the other way round

Stop losing deals in a spreadsheet

Off-the-shelf CRMs force your team to work the way the software was designed. Custom CRM does the opposite: it mirrors how your business actually sells, so adoption stops being a fight. We have built CRM platforms for real-estate developers, education groups, manufacturers, healthcare networks and financial services firms.

Every lead accounted for

Leads flow in automatically from your website forms, landing pages, IndiaMART, Facebook and Google campaigns, inbound calls and WhatsApp. They are de-duplicated, scored and assigned by rule - territory, product line, round-robin or workload. Nothing sits unclaimed in an inbox.

Follow-up that runs itself

Automated sequences handle reminders, quotation follow-ups and re-engagement across email, SMS and WhatsApp Business. Managers get escalation alerts when an opportunity goes cold. Your team spends its time selling instead of remembering.

Numbers leadership can trust

Real-time dashboards show pipeline by stage, conversion by source, sales-cycle length and rep performance - with drill-down to the individual activity. Sales forecasting stops being a guess.

What is included

  • Lead capture from web, ads, IndiaMART, calls and WhatsApp
  • Automatic de-duplication, scoring and rule-based assignment
  • Visual pipeline with custom stages and drag-and-drop
  • Quotation and proposal builder with approval workflow
  • Automated email, SMS and WhatsApp follow-up sequences
  • Task, meeting and call logging with reminders
  • Role-based access, territories and team hierarchies
  • Real-time dashboards, forecasting and custom reports
  • Mobile CRM app for field sales teams
  • Integration with Tally, Zoho Books, ERP, telephony and payment gateways

What you receive

Sales process mapping workshop

Configured CRM platform with your stages and fields

Data migration from your current system

Automation rules and notification templates

Management dashboards and report pack

Admin and end-user training

User manual and 60 days of hypercare support

Technologies we use

Laravel PHP 8 MySQL Vue.js React REST APIs Redis WhatsApp Business API Twilio Razorpay

Related case studies

Consultation gratuite

Vous avez un projet ? Construisons-le.

Dites-nous ce dont vous avez besoin - une application mobile, un nouveau site web, un CRM ou une plateforme sur mesure. Un architecte solution vous répondra sous un jour ouvré. Sans engagement et sans jargon.